Service Advisories

Service Advisories:

Kindly bear with us as we work to resolve the following service issues which resulted in the loss of cable TV and/or internet connection.

 

List of Affected Areas as of May 27, 2021, 12:00 PM

NAVOTAS
- San Rafael Village (loss of cable connection)  restored as of 10:00 am

PARAÑAQUE
- Vitalez (loss of cable connection) restored as of 9:08 am
- Marcelo Green/San Martin de Porres (loss of cable and internet connection) 

BULACAN
- Caingin Meyc (loss of cable connection) 

MARIKINA
- Marikina Heights (loss of internet connection) restored as of 5:04 am
- Malanday/Sto Niño (loss of internet connection) restored as of 3:00 am

QUEZON CITY
- Bahay Toro/Balara/Culiat/Pasong Tamo/Tandang Sora (loss of cable and internet connection)
- Kaligayahan (loss of cable and internet connection)
- Batasan Hills/Commonwealth/Holy Spirit/San Bartolome (loss of cable and internet connection)
- Balara/Loyola Heights (loss of cable and internet connection)
- Bagong Silangan/Batasan Hills/Greater Lagro/Payatas/Sauyo (loss of cable and internet connection) restored as of 12:17 am
- Bagong Silangan/Batasan Hills (loss of cable and internet connection) restored as of 5:42 am 
- Bright Place Condominium/Crown 88 Condominium/Future Point Plaza/M Place at South Triangle/One Madrinan Suites/One Tobias Suites/Pacific Century Tower/Rosemont Tower/San Jose Bright Condominium/SJB Condominium/Spirio Jenkinsen Tower/Victoria Towers/Vinia Residences Versa Flats/ Bagong Pagasa/Bungad/Damayang Lagi/Katipunan/Paligsahan/Philam life homes/Sacred Heart/San Antonio/San Francisco del Monte/San Nicolas/South Triangle/Teachers Village East/Veterans Village/West Triangle (loss of cable and internet connection)
- Loyola Heights (loss of cable and internet connection)

CAINTA
- San Isidro/Sto Domingo (loss of cable and internet connection)
- Vista Verde Executive Village/San Isidro (loss of internet connection) restored as of 4:53 am

PASIG
- Capri Oasis Building Cielo, Fiori and Vento (loss of internet connection)
- Kalawaan (loss of cable and internet connection) 
- Dela Paz/Manggahan (loss of cable and internet connection)

MAKATI
- Noble Place (loss of cable and internet connection) 
- Palanan (loss of cable and internet connection)
- Guadalupe Viejo (loss of cable and internet connection)
- Bangkal/Pio del Pilar/San Lorenzo (loss of cable and internet connection)

TAGUIG
- Bagumbayan/Lower Bicutan/Signal Village/South Signal/Western Bicutan (loss of cable and internet connection) 

MANILA
- Sampaloc/Sta Cruz (loss of cable and internet connection)
- Obrero/Quiapo/Tondo (loss of cable and internet connection)
- Noble Place (loss of cable and internet connection)
- Gagalangin/Malate/San Andres/Sta Cruz (loss of cable and internet connection)

PASAY
- Malibay/Villamor Airbase (loss of cable and internet connection)

CALOOCAN
- East Grace Park/Maypajo/Obrero/Poblacion/Sangandaan/West Grace Park (loss of cable and internet connection)

LAGUNA
- Balibago/Bungahan/Estrella/Malitit/Nueva/Poblacion/San Antonio/San Francisco/San Vicente (loss of cable and internet connection)
- Rosario/Harmony/Chrysanthemum/Jaka/St Raymond/Calendola/Sampaguita/Villa Rita/Brgy Magsaysay/Villa San Pedro/Villa Olympia/Villa Consolacion/Reyville (loss of cable and internet connection)

ANTIPOLO
- Mayamot/San Isidro (loss of cable and internet connection)

MANDALUYONG
- Burol/Harapin anf Bukas/Hulo/Mabini J Rizal/Old Zaniga/Pag Asa/Poblacion/Punta Sta Ana/San Jose/Sta Ana (loss of cable and internet connection)

MUNTINLUPA
- Alabang/Bayanan/Bf International/Cupang/Putatan (loss of cable and internet connection)

SAN JUAN
- Addition Hills/Bagong Silang/Batis/Daang Bakal/Greenhills/Hagdang Bato/Hagdang Bato Itaas/Hagdang Bato Libis/Harapin ang Bukas/Kabayanan/Little Baguio/Maytunas/Onse/Plainview/Sta Lucia/Tibagan (loss of cable and internet connection)

LAS PINAS
- Pilar Village (loss of cable and internet connection)

Rest assured that our technical teams are doing their best to restore the services at the soonest possible time. For further assistance, you may tweet us at @SKYserves or send us a message via mysky.com.ph/contact-us Thank you.

Log in your account via mysky.com.ph/myaccounts and go to "My Tasks" drop down and then to "Service Advisories" to check if there's service interruption in your area.To know if you are affected by service interruption, simply text SKY REPORT <space> ACCOUNT NUMBER and send to 23662.
The recorded plant trouble in your area has already been fixed. If you still need further assistance, please send us a message via mysky.com.ph/contact-us. Kindly send us your account name, account number, contact number and specific issue being experienced with your SKY service.

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